Hearing Professional Conduct and Complaints Body logo with letters h, p, c, c, and b in pink and blue oblong shapes.

Guidance for practitioners

This page provides answers and guidance in response to some of the frequently asked questions asked by practitioners (audiologists and audiometrists).

The HPPCB welcomes suggestions for new guidance topics.

What do I do if a client complains about another practitioner?
Can I use testimonials?
Conflicts of interest and how to manage them
Refresher: Writing audiological reports
Use of titles and qualifications
Informed consent: More than just a signature on a piece of paper
Cooperating with the HPCCB
Exploring the ethics of hearing screening
Using research evidence to promote hearing services
Unethical online behaviour
Ethical online behaviour
Providing quotes for hearing aids
Using AI to write clinical notes and reports
Practicing without clinical certification
Recording and streaming appointments
Cultural safety for Indigenous clients